Terms of service

Welcome to Clothora. The terms “we”, “us”, and “our” refer to Clothora. Clothora operates this online store and website to provide customers with a curated shopping experience, including women’s fashion products such as short prom dresses, women’s dresses, shirts, and tops.

By visiting our website, browsing our products, or placing an order, you agree to follow these Terms of Service. Please read them carefully before using our website.

1. Access and Account

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence.

When placing an order, you may need to provide your name, email address, billing address, shipping address, and payment information. You agree that all information you provide is accurate, current, and complete.

You are responsible for keeping your account information secure and for all activity under your account.

2. Our Products

Clothora sells women’s fashion items, including short prom dresses, women’s dresses, shirts, and tops.

We do our best to display product images, colors, descriptions, and details accurately. However, product colors may appear slightly different depending on your screen, device settings, and lighting.

Product prices, descriptions, and availability may change at any time without notice.

3. Orders

When you place an order, you are making an offer to purchase the selected product.

Clothora reserves the right to accept, decline, cancel, or limit any order for any reason, including product availability, pricing errors, payment issues, or suspected fraud.

Your order is confirmed only after payment has been processed and you receive an order confirmation email.

Please review your order carefully before submitting it, as we may not be able to cancel or change an order once it has been processed.

4. Pricing and Billing

All prices shown on our website are subject to change without notice.

The price charged for your order will be the price shown at checkout at the time you place your order.

Prices may not include taxes, shipping fees, customs duties, or import charges unless clearly stated. Customers are responsible for any applicable taxes, duties, or fees required by their location.

You agree to provide accurate and complete billing and payment information for all purchases.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

Clothora is not responsible for shipping delays caused by carriers, customs processing, incorrect shipping addresses, weather conditions, or events outside our control.

Please make sure your shipping address is correct before placing your order.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

To request a return or ask a refund-related question, please contact us at:

Email: info@clothora.shop

7. Intellectual Property

All content on the Clothora website, including text, images, product photos, logos, graphics, product names, designs, and website layout, belongs to Clothora or its content providers.

You may not copy, reproduce, distribute, modify, or use any website content without our written permission.

8. Third-Party Links

Our website may include links to third-party websites or services.

We are not responsible for the content, policies, products, or services of any third-party website. If you visit a third-party website, you do so at your own risk.

9. Shopify Platform

Clothora is powered by Shopify, which provides the e-commerce platform that allows us to sell our products online.

However, all purchases made through our store are transactions directly between you and Clothora. Shopify is not responsible for orders, products, shipping, returns, refunds, or customer service issues related to Clothora.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

By using our website, you agree that you have read and understood how your personal information may be collected, used, and protected.

11. Customer Reviews and Feedback

If you submit reviews, feedback, suggestions, photos, or other content to Clothora, you allow us to use that content for business, marketing, and promotional purposes.

You agree that your submitted content will not be false, harmful, offensive, unlawful, or in violation of any third-party rights.

12. Errors and Inaccuracies

Sometimes our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice.

13. Prohibited Uses

You agree not to use our website for any unlawful, harmful, or fraudulent purpose.

You must not use our website to:

Violate any laws or regulations
Submit false or misleading information
Upload viruses, malware, or harmful code
Copy or misuse our website content
Attempt unauthorized access to our systems
Harass, abuse, or harm others
Engage in fraudulent or suspicious activity

We reserve the right to suspend or terminate access if these Terms are violated.

14. Termination

We may suspend or terminate your access to our website at any time if we believe you have violated these Terms or used our website in a harmful, unlawful, or fraudulent way.

Any obligations or liabilities created before termination will still apply.

15. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be secure, uninterrupted, error-free, or free from defects.

To the fullest extent permitted by law, Clothora disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.

16. Limitation of Liability

To the fullest extent permitted by law, Clothora, its owners, employees, partners, service providers, and affiliates will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages related to your use of our website, products, or services.

This includes delivery delays, loss of data, lost profits, replacement costs, or issues caused by third-party services.

17. Indemnification

You agree to hold Clothora harmless from any claim, loss, damage, liability, or expense arising from your violation of these Terms, misuse of our website, violation of law, or violation of third-party rights.

18. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain valid and enforceable.

19. Entire Agreement

These Terms of Service, along with our store policies, represent the full agreement between you and Clothora regarding your use of our website and services.